We work alongside families and communities to help children and youth be safer and live their lives well.
More Information
If you have comments or complaints about services received, please view the Ontario Ministry of Children and Youth Services website and read the brochure:
Do you have a complaint about services you have sought or received from an Ontario Children’s Aid Society?
If you want a review of a decision by the CAS in your case, visit the Ontario Ministry of Children and Youth Services website and read the Child and Family Services Review Board Brochure, Do you want a review of a decision you have received from an Ontario Children's Aid Society or licensee?
The OACAS is a membership organization that works on behalf of CASs and children in the province. The CASs in the province do not report to the OACAS nor does OACAS have any authority over how they deliver service. They are independent organizations managed by community boards and are funded by the Ministry of Children and Youth Services.
If you are unhappy with the service provided to you or a member of your family, please visit the Ontario Government, Ministry of Children and Youth Services website and read the Ministry brochure which outlines the process or if you want a review of a decision you received from a Children's Aid Society, visit the Child and Family Services Review Board website.
